Guide · Upload safety
Is it safe to upload my energy bill?
Fair question — a power bill carries your name, address and account number. Here is the entire journey your file takes here, step by step, with nothing glossed over.
The whole pipeline, in order
- 1. Your file arrives over an encrypted connection and lands in the memory of one request — not in a storage bucket.
- 2. AI reads the numbers. Rates, usage, billing period, tariff type, solar export. The extraction schema literally has no fields for your name, address or account number, so they're never captured.
- 3. The file is discarded. When the request finishes — about 30 seconds — the file ceases to exist. There is no copy to breach later.
- 4. Only the structured numbers remain, used to build your report and (for members) to keep re-checking your deal each quarter.
Why we built it this way
Partly principle, partly self-interest: a pile of stored bills is a liability we’d have to defend forever. The safest bill database is the one that doesn’t exist. Our revenue is a flat $29/year from you — not your data, and not retailer commissions.
Questions worth asking anyone you upload a bill to
- Is the file stored anywhere, even “temporarily”? For how long?
- Do they extract your identity details, or just the energy numbers?
- Who pays them — you, or the retailers they recommend?
- Can you get your data deleted, and how fast?
Our answers: not stored · numbers only · you pay us · deletion within 30 days of asking (usually same-day). The formal version lives in the privacy policy.
See what your bill's been hiding — safely.
Check my bill — freeBill deleted after reading · No retailer kickbacks
Related: Why is my bill so high? · How switching works