The 7-day, no-interrogation guarantee.

The policy

Ask for a refund within 7 days of purchase and you’ll get the full $29 back. You don’t need to argue a case — “it wasn’t useful to me” is a complete reason.

How to ask

Email support@energycounselor.ai from the address you paid with, subject “Refund”. Refunds are processed to your original payment method within 5–10 business days (that timing is Stripe and your bank, not us sitting on it).

The fine print, kept short

• The guarantee covers your first purchase and each annual renewal, once each.
• Refunding ends your access and monitoring — fair’s fair.
• Nothing here limits your rights under Australian Consumer Law, which apply on top of this policy, not instead of it.

Before you go

If the issue is that we couldn’t read your bill or something looks wrong in the report, tell support — a human will re-run it properly. Most “refund” emails turn out to be fixable extraction hiccups, and we’d rather fix them.